Privacy Policy - Fferal
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Privacy Policy

WHAT WE DO WITH YOUR INFORMATION?

Your personal information provided may be used for the purposes of: identity verification, credit and risk management, revenue collection, database verification and enhancement.

In order to help improve the service we provide, we may occasionally monitor the calls we receive from our customers. This helps to ensure that we provide you with the highest level of service and maintain quality standards.

OUR EMAIL POLICIES

We will ask for your email address and/or mobile telephone number so that we can send you an email confirming your order and so that we may send you additional marketing information about Fferal through emails and SMS. If you currently receive newsletters and no longer wish to receive them, you can follow the ‘unsubscribe’ link located near the bottom of each newsletter.

All your personal data is stored with us and will not be released to any third party other than the payment gateway, STRIPE.

CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting your personal information for the sole purpose of distributing and delivering our goods to you.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

NB: We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions.

PAYMENTS

STRIPE stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

LINKS

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us by email info@fferal.com or by telephone +447775700978 or by post:

Fferal, HT Design Consultants Ltd, PO Box 10634, Loughborough, LE11 9JP, England